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Apple’s first retail store in India has gone live online. It offers shoppers shopping assistance, different payment options and free no-contact delivery. The site also has a trade-in option, sessions to help users optimise the use of their devices and an option to engrave your iPhones in six Indian languages.
Apple has launched a dedicated online store in India that offers special student discounts and trade-ins. The store will also offer a personal session with an Apple specialist to help buyers configure their products. Apple is offering its Mac computers, iPads and select accessories with school pricing. It is valid for students currently enrolled in college, parents buying a laptop or tablet for their children and teachers at all levels. Apple is also giving away a pair of AirPods and six months of free Apple Music.
The student discount is available on the Apple store website and at Apple Premium Reseller stores. To verify student status, buyers need to visit the Apple Education Pricing page and click on “Get Verified with UNiDAYS”. Then they need to provide their college name, year of study, course name and verification email address. They can also use their school ID card for verification. The store will offer a range of payment options including credit and debit cards, EMIs, UPI and net banking.
Apple offers the opportunity to exchange old devices for credit towards a new iPhone. The value of the exchange will depend on the condition, year and configuration of the device. In addition to iPhones, Apple also accepts a few select Samsung Galaxy and OnePlus smartphones for trade-in.
In addition, there are special affordability options like EMIs and cashback for students. This is in line with the company’s broader push to make its products more affordable to users.
Besides the usual discounts, shopping exclusively on the store has its own perks, including no contact delivery and free sessions with Genius. Apple pays its sales staff and Geniuses decent packages, which are three to four times more than the average salary in electronics retail in India. They are also encouraged to get into a career in technology.
Apple launched its 38th online store globally in India and the specialists at the stores will offer guidance directly to customers. From exploring features to getting set up on a new device, the one-on-one online sessions are free and available to anyone who buys an Apple product. The store will also be offering free 'Today at Apple' sessions for creatives like photographers and musicians starting next month. Apple has also brought in Mac customisations to the online store so you can upgrade your machine with additional storage or a faster graphics card.
As the COVID-19 pandemic continued, more and more customers opted for no contact delivery. This method limits the number of people that a delivery driver interacts with, making it much safer for food deliveries. It also helps with maintaining social distancing measures during the era of lockdowns and quarantines.
The no-contact delivery option can be found on the checkout page of your order, and you will receive a notification email when it is ready to pick up. You can even designate someone else to pick up your items and pay for them at the store if you wish.
To help your delivery drivers and dispatchers communicate with customers, you should consider implementing an automated customer notification feature within your delivery management software. This is typically used internally by route planners and dispatchers to notify their team about upcoming deliveries, but it can be super useful for no-contact delivery scenarios as well. The notification can be sent via SMS or email.
